The City of Pueblo was faced with the challenge of establishing a reliable and expandable high-speed network connection for smart devices and solutions that were on the horizon for several city departments.

For example, the Pueblo Police Department was considering the implementation of a real-time crime center to include fixed license plate readers, situational awareness cameras, and mobile video surveillance. At the same time, the Wastewater Department was considering water quality sensors along the rivers to monitor water-quality issues, and the Traffic Department was considering enhancing its equipment to implement predictive traffic analysis for traffic control. Although the departments were just beginning to investigate and discuss implementing these smart solutions, the Information Technology Department wanted to get ahead of the game by implementing a secure network backbone for these visionary smart solutions.

As IT started exploring new technologies, it became immediately apparent they needed to lay the foundation for a more robust network backbone than initially anticipated. Through a rigorous selection process led by Lori Pinz, Director of IT for the City of Pueblo, they partnered with Castle Rock Microwave to implement a solution. The work leveraged licensed spectrum and microwave technology to establish a robust network to provide high-speed connectivity, allowing for remote monitoring and streaming of devices such as fixed license-plate readers, video surveillance cameras, mobile surveillance trailers, radio communications, and other types of up-and-coming smart devices increasing city department's operational efficiency.

"Castle Rock Microwave was forward-thinking, listened to our needs and vision, had the expertise necessary to assist in all areas of need, and was responsive. They helped us through a lot of questions and were patient with us, helping us find solutions. They cared about our community and our citizens, sticking by us and helping us figure things out." 

~ Lori Pinz, Director of IT

In response to the City of Pueblo's challenges, Castle Rock Microwave delivered a custom-tailored approach to meet its unique requirements.

The proposed strategy included:

Castle Rock Microwave’s proactive approach yielded transformative results for the City of Pueblo’s IT Department and the community of citizens they serve. With a stable backbone network now in place, the City of Pueblo can confidently and effectively monitor and manage its infrastructure, paving the way for the implementation of smart solutions to enhance operational efficiency and long-term sustainability.

By establishing the Internet of Things backbone, the city positioned itself ahead of anticipated challenges, such as implementing a real-time crime center. The project's success enhanced public safety but also demonstrated the city's commitment to leveraging technology to improve the quality of life for its residents.

Benefits of this work include:

For the City of Pueblo, it's more than having the latest and greatest tech. It’s about public safety, protecting the city and its residents, and being able to respond quickly to new challenges. With the right network in place that allows them to be more agile and responsive, the City of Pueblo is poised to bring life-changing initiatives to its community.